FAQ

Check out our Frequently Asked Questions below. If you still need help please Contact Us.

Shipping

Where do you ship to?

We currently only ship to the United States.

How long will it take for my order to ship?

Our press-on nails are handmade to order. Processing times are typically 1-3 weeks. If you need your order sooner, please visit our Rush Order listing for more information. Sizing kits are shipped within 2 business days.

How do I track my order?

USPS tracking information is sent via e-mail once your item has shipped. You can then track your order via the USPS Tracking website.

Cancelations/ Exchanges

Can I cancel/change my order?

Orders can be canceled within the first 24 hours of ordering. After 24 hours, all sales are final. This policy does not apply to “Rush Orders”  which are non-refundable and final sale.

General

How long do press-on nails last?

Our nails can last up to 2 weeks, retention will depend heavily on application and the type of glue used. Be mindful that frequent exposure to water may reduce nail retention. Please check out the link below for the video of proper nail application.Answer here

Can I reuse my press-on nails?

Absolutely! Our nails are reusable. To remove them, soak your nails in warm water and oil to gently pop them off. After removal, buff away any glue residue from the inside of the press-on nails to prepare them for reapplication.

Check out our Press On Nail Care page for additional tips & tricks on caring for your nails.

How do I know my nail sizes?

Option 1: For the most accurate sizing, we recommend ordering our sizing kit. Sizing kits ship within 2 business days.

Option 2: You can also measure your nails at home using a ruler and tape.

Option 3: The “custom nails” option will allow you to upload a picture of your hands for us to size your hands for you but please keep in mind that there is a possibility that sizing can be a bit larger as we will size up the nail if you are in between sizes.

Please see link below to reference how to size at home or take pictures for the “custom nails” option.

Sizing Reference

What if my nail sizes don’t match standard sizes?

If your nail sizes don’t match our standard sets, don’t worry! We offer custom sizing. Simply add the “custom size” listing to your cart and include your images to the listing.

What shapes and lengths of nails do you offer?

We offer a variety of shapes and lengths. The current shapes offered are coffin, stiletto, and square. You can customize the length to suit your preferences or choose from our pre-made set selection.

What comes with my purchase?

Every order comes with a glue kit (mini buffer,  mini nail file, cuticle pusher, glue stickers, nail glue and alcohol wipe). Standard/custom nail orders include 3 backup nails, but ready-to-ship (RTS) nails do not come with backups. Glue kits are available as an add-on option for additional kits.

What glue should I use with my nails?

We recommend using KDS or Nailene glue, but any high-quality nail glue will work just as well.

What are ready-to-ship (RTS) nails?

RTS nails are pre-made sets that are not customized. These nails ship within 2 business days. Please ensure to double-check the size, shape, and length of RTS nails before purchasing, as they do not include backup nails.

How should I apply my press-on nails?

We recommend starting with clean, dry nails. Use the included cuticle pusher, mini file, mini buffer, and alcohol wipes to prep your nails. Apply a small amount of glue to both your natural nail and the press-on nail. Press and hold for 10-15 seconds, repeat every finger. Done!

For detailed instructions, visit our Nail Care page.

How do I remove my press-on nails?

Soak your nails in warm, soapy water or oil for 10-15 minutes. Once softened, gently lift the press-on nail from the edges using a cuticle stick. Do not force removal, as this can damage your press-ons and your natural nails.

Do you offer bulk or wholesale orders?

Yes, we offer bulk or wholesale pricing for salons or special events. Please Contact Us directly to discuss requirements.

Do you offer gift cards?

Yes, we offer gift cards in a variety of denominations. They make a great gift for friends and family who love creative nails!

Do you provide custom nails?

Yes, we do! We specialize in custom nail designs. Just choose the “Custom Nail” option on the product page and share your vision with us. We will confirm your order with a free consultation via e-mail before invoicing.

Can I request a specific design or theme?

Absolutely! We love creating unique, custom designs based on your vision. Whether it’s for a special occasion or a specific theme. Add “Custom Nails” to your cart and upload your desired nail inspiration or use the contact us page with your ideas, and we’ll work together to bring them to life. Nails must be paid in full before custom orders can be started.

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